DANA and QRIS Data Under Our Policy
We collect the details needed to create and maintain your account, including your phone number, verification status, login activity, device signals and support messages. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain transaction references and status details so we
-
1
can match a payment to the correct account and investigate a stalled receipt. We may use cookies and similar browser storage to keep sign-in sessions working, remember selected settings and identify unusual access. We limit internal access to data according to operational need, retain records for
-
2
the period required for account, security or legal purposes, and remove or anonymise them when that period ends. Account access depends on local law; where local law permits, we process requests through the account support path described below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.